Key Logistics Performance Indicators in Low-Income Countries: The Case of the Import–Export Chain in Ethiopia

Performance evaluation in logistics is crucial identifying improvement opportunities. This study assessed performance indicators (PIs) for import–export chains, including transport, dry ports, transhipment and warehouses, focusing on Ethiopia. PIs were identified by means of a literature review. An expert survey based the analytical hierarchy process (AHP) was used to obtain weightings allow an overall country’s chains. Key challenges faced sector also identified. Indicators such as turnaround time damage frequency given high experts port PIs, security highest weighting transport order lead warehouse PIs. Technological advancements, human resource capacity building government policies found be main areas that could improve operations address sector. These findings provide new comprehensive picture key Ethiopian